this is what i owe this horrible complex. university club was my first apt. i ever lived in. i moved to nac to go to school as S.F.A. At the time, i thought i would only be staying six months and u.c. was the only apts that did 6 month leases in nac. The staff seemed very nice at first when they wanted my money and when it was time to pay rent. i never had a problem in the beginning and ALWAYS payed my rent AND utilities at the same time and usually before the 1st, no later than the 2nd. Let me tell you this in case you don't know, when u live in a one bed room there, you split the cost of air conditioning with everybody so if you keep ur apt at 60 degrees or 90, you will always be paying $100 because everybody with one bedroom apartments splits the air conditioning. If you have never lived in an apt, $100 is absurd. i never had wild parties or a lot of people over and was never really home because i was either at school or work. so after a few months, i started to realize how crappy those apartments were. * did you know they have section 8 housing? this is government housing so parents, do not let your children live here. These people have no jobs and i am not joking when i say 4 kids and live in a 2 bedroom apartment while collecting a government check. * i never felt safe while walking to my car. my boyfriend refused for me to walk to my car at night. either corner i turned was pitch black. i was constantly harassed by thugs. once i was walking by a guy and he turned around a hollered at me and i turned around and he was whispering. i kept asking him what he was saying and he kept scooting closer to me until i ran up my stairs then he sat outside my apt for awhile. about 3 other times, incidence with other men happened. I had a crack head (not even joking, i know for a fact) living across from me. *one time i payed tuition and rent and my tuition check went through a lot quicker then i thought. i had been living there about 8 months with no problems to the managers except one that i will get to at this point. well i forgot to tell my mom to put my tuition money in my account and it slipped my mind because i figured it wouldn't go through for about a week anyways since my acct was a dallas one. my apt check bounced and i got a $100 fine. they couldn't even look over it once even when i explained to them what happened. * while living there the first 6 months, i worked at a restaurant 30 minutes a way. i had been cooking earlier that day and my mind slipped at i forgot to turn the stove off, i was stupid of me. all i had in there was a baked potato and the heat was on low. it hit me i had left it one while at work in the middle of my saturday night shift and there was no way i was leaving. i called my bf who drove to my apartment to first make sure it hadn't burned down. then he called the complex (it was about 7 p.m.) and got a recording on how to get a hold of the maintenance man. he called and waited about an hour then continuously called him after that. finally he got in his car and drove 30 minutes to my job to get my key then 30 minutes back to my apt while trying to call the main. man to tell him not to bother because he had my key. finally he got a hold of him and the man said he had gone in and turned it off and that it was going to be a $25 fee. *one time i was washing clothes and when to turn them into the dryer. i always locked my apartment even if i was just going around the corner. i locked it and luckily had my phone because when i went upstairs to unlock the door, my knob broke. it just broke. i couldn't open the door so i was stuck outside. i called my boyfriend then the maintenance man. he sounded like he was stoned out of his mind and drunk because i couldn't understand what he was saying except it would be 15 minutes. but that 15 minutes quickly turned into an hour. my boyfriend and i just waited for him until he finally showed up. i know he was doing nothing before that. he looked like he just rolled out of bed. * i had a rescue dog for about a month. i was going to pay the deposit for him next time i payed rent. i figured there was no real rush plus i always worked and didn't like the thought of giving them a $300 money order through the slot of the front door without a receipt since twice before when i had payed my rent/utilities early and at the same time they messed up my billing saying i didn't give it to them and being very rude then realize they had messed up and putting on a fake smile. i had the money to pay for the puppy. when i was at work, i would leave the puppy at my apt and my bf would check on him for me but in the meantime, he stayed in my bathroom because a kennel for 8 hours was way too hard on him. one day when i came home, i had a slip on my door saying they had came into my apt and saw my dog. they gave me no reason as to why they came in and i don't know why they would have over a dog. i had talked to other people around the complex, the ones who looked like they weren't going to stab or rape me and they said the staff will go into your apartment for no reason whenever they want. i've woken up to them at 8 and 9 in the morning trying to open my door while i screamed somebody was home and they would go away. when i went to pay my rent, i had decided to send my dog up to dallas with my parents. i told the apartment complex and they said i wouldn't have to pay a fee and i couldn't have him in their anymore. i told them they could go in there and see that he wasn't living with me anymore. they gave the "whatever" look and gave me a guilt trip about how they need to know if a dog is in there even for day because the next person that moves in could have an allergy to animals and be very sick or die or worse, sue them. they said even if a dog visits, i have to pay the $300 pet deposit. what's funny to me is that my apt smelt like cigs and i could have had a reaction. * when i moved in there was pink stains on the carpet and stuff left from the renter before me which let's me know 1) they didn't do to great of a job cleaning it and 2) they prob charged the previous renter for carpet damage and never fixed it. it was pink like it had been bleached. when i told a friend what apt i was living in, he told me that his friend lived there and had bogus fees when they moved out so i went online and read all of these reviews and sure enough, they were right because today, 6 weeks after i had moved out, i got a bill for 1,500 dollars. before i had moved out i painted the base boards, scrubbed walls and everything and rented a rug doctor. if you have ever used a rug doctor, let me tell you this, i did a one bedroom apt 2 1/2 times and it took 5+ hours so needless to say, your infant could chew on the carpet. i rug doctored the apartment and vacuumed constantly the day before moving out. it was cleaner then before i moved in and i can tell you this as a fact because i never moved my bed while i was living there and when i moved it, the rug doctor pulled up dirt out of the carpet that had never been walked on. i moved out a month before my lease was up. i moved back dec 13 and told them in person i was not going to be living there prior and locked it up and gave the key to my boyfriend. my boyfriend went the next day to give it to them and they said to hold on to it until my move out date because "we might lose it." so at the end of december, my mom and i rode down there to officially end my lease which wasn't up until the 31 of january. the girl was new that was helping me which was no surprise since there were always new girls besides 2 women that worked there. she had no idea what she was doing and nobody helped her. every women in the office were bitches but thought my cute next door neighbor which was a guy was just amazing and they loved him. i asked the women "do i owe yall anything" about 4 times and she kept saying "no." still, i always knew this day would come. so what kind of charges did i get, i'll give you the list. rent: typed at the top $59.87 and written in hand and barely readable 289.46 clean 2 ceiling fans: $20 medium bath clean: $45 - which i didn't shower in for 3 days because i was wanting it to stay clean and no get scummy, so i showered at my bf's parking sticker: $20 pet fees: $100 pet fees, illegal: $100 i had the dog the 4th month i lived there and continued living there 8 months after minus the dog and they said it smelt like dog still. they never let the dog thing go carpet shampoo for pet odor: $80 there is no way they were going to clean that carpet any different than if a dog wasn't there and if they did, i can tell you that carpet shampoo would be $10 if you bought rug doctor and used that but i know that for a fact they do not use a rug doctor but an 80's looking thing that would do half the job. removed 1 bag of trash: $50 there was nothing!!!! in the apt when i left except the drawer full of stuff that was there when i left vacuum carpet: $12 i talked to my grandmother about this who worked for a very large leasing agencies for 30 years and she told me vacuuming and cleaning are "turn key" things an apartment does that they do not charge the people who lived there before it's just what you do before someone else moves in. my apt. was spotless, someone could have moved in right then but instead i'm paying for the next renters apartment to be questionably better than the job i had done. Utility charges: 196.77 i have no idea what this is because it is not my utility bill because it was 98.03 redecoration fee: $50 all holes were filled. so my amount at move-out was 157.90 + all of my additional charges were 807.77 - my $99 dollar deposit (which they said in the beginning was usually used for utilities which ran 2 months behind. 2 months of utilities is about $200 so i pay 13 months of utilities while living there 12 months and didn't even live there in january, which they knew) = 866.67 but underneath that is the unreadable handwriting of "rent 269.46" and underneath that i think it says "reletting fee 381.65" where did that number come from? it's like 5 random number came to her head and she thought "that would work." i don't know if it says reletting but apparently that's not a word. then underneath that is a $25.00 late fee. dti just can't nickel and dime me enough. the thing i hate is that now, i'm scared to move into another apartment. i have never heard of people having such absurd fees and i have seen boys tare up apartments. don't think you're getting a better deal because you're paying maybe $50 less a month because you will get a nice bill like mine that has a sweet note attached on the back that states my instructions on how to send my money to them in california (first two bullets state who to make the check out to and where to send it and how to go online and do it) the next bullet says i must pay in 30 days or it is going to a collection agency, then my favorite " all questions and concerns need to be sent only in writing by mail or fax." next, questions and concerns are taken in the order they are received so i'm sure i have about 30 years before they will acknowledge me and my favorite, at the bottom it states "do not contact the property. this account is out of their hands." so i can't contact Denise Kudro, the one who has told DTI everything wrong with my apartment, and they believed her, because it is out of her hands and my money needs to be in theirs. it's just awful because i co-signed with my parents. this was my first apartment and now my credit is at stake alone with many other college kids. i don't know how DTI can do it. i just want to know what happens to people who don't take care of their apartment. the section 8 people who collect government checks and sit on their ass all day with their 30 kids. what happens when they move out? do they get $6,000 statements? if you haven't gathered from all of this that you don't need to rent from university club than i feel sorry for you. they are rude and lazy and the washing machines, parking lot, staff and overall appeal of the complex is a joke. i wish i could give the complex negative stars. they don't deserve one. it is obvious that anything written about this complex that is positive was written by an employee because except for the puppy i had that would bark but still was nothing compared to the crack head across from me that would blare music, stare at girls, and talk nasty, i was a very good renter who never had the cops called on or any noise complaints. in fact, my neighbors never even thought i was home, ever. I rented from winter '08 through winter '08. ...