We didn't have heat for most of the first winter, and the air conditioners didn't work. It took threats of calling the city health people for them to take care of our heaters. We had mice and roaches, which I understand happens in a city. However, when we contacted management about these issues, that was the exact response we got "well you live in a city". In one winter alone we trapped over 30 mice in our apartment, and they were obviously feeding on the roaches because they were taking over the building. My roommate saw a roach almost the size of his fist in the sink. when we called management about that, they sent out an "exterminator", who laid sticky traps all over our apartment. There were several car break ins in the lot and on the street out front. And one girl was held at knife point behind the building when she arrived back to her apartment. Management did nothing. I know the price seems good, and the location is great for DUCOM and Philly U students, but honestly I wouldn't live there if they paid me. ...