Reviews

1.8/5.0

11/26/2023

Former Resident

Reposting my review: This place is a joke. -My sisters car got broken into TWICE in the underground parking that she paid for monthly and the office workers didn’t help us or tell us who did it. They rather look up who did a bad review then look for who broke into my sisters car twice. they only care when their office got broken into. -The leasing staff also mislead us that we can mount a tv during the tour. -Never live anywhere that has a leasing staff on site, they’re stalkers that have nothing better to do. -They say smoke free on ads but sadly everyone here smokes In their apts, rip to the people that moved here for that reason. -the 2 months free wasn’t worth living here for 16 months, the limited offer has been on there since I lived in lol. -Do not live here if you have a tight budge the office workers LOVE to add random fees without telling you The office tried billing us for parking spots that we no longer used 3 months later and said it wasn’t their fault and also billed us for not having renters insurance without telling us. -When I came here to get my keys from Sarah ( the old management) she was very late even tho I had an appointment. -You get no phone service in this building along with no good Wi-Fi service (personal or not) -Not only that but the quality of these apartments were not worth for what I paid, they used cheap paint and materials. (Flat paint and cheap carpets) The cabinet broke less than 5 months of living here, My dishwasher was broken for almost 7 months and my washer didn’t get fix for almost two months. -My clothes smelt like mildew for the longest from their “brand new washers and dryer”. -You can also hear EVERYTHING that’s going on outside as if it was happening in your living room (Tons of robberies and car theft) And someone dropping weights 24/7 -Most of the “good” reviews on this place was made by people that don’t live here and fake reviews from the manager of the apartments herself. -On top of that Both of the office workers ( sami and Carrie) are petty, unprofessional and passive aggressive. They accused me of having leaving reviews that I didn’t do without any proof but an “I.P address” Showing up/ trying to come in my apartment when we didn’t have anything scheduled to be fix (I’m glad I was home) You have beg to get access to the loading dock and when they do they block it in their own personal cars (I shouldn’t have to ask them to move their cars when it clearly says loading dock) -The office times are never correct, they arrive late and leave early ( I tried to pay my rent on time but they were never there ) -They’re also(allegedly) giving me a bad landlord reference due to a google review I wrote about this place earlier this year They also took my review personally like little kids. -I already know I’m not getting my security deposit no matter how much we clean or do for this company Im glad this apartment is getting the bad reviews it deserves (I already know this review will be taken down even tho I didn’t write anything mean or nasty, just my honest living experience since I lived for 16 long months) ...

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Lago Apartments Reviews and Ratings

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500 W Lake St, Minneapolis, MN 55408

⭐ RMA Score

🛌 Bedrooms

🛁 Bathroom

🎓 Miles to Minneapolis

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Former Resident

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