Reviews

1/5.0

04/02/2025

Current Resident

I would give this apartment complex zero stars if I could. The experience has been nothing short of a nightmare. First off, water leaks from the shower doors every time I use it, and it’s never been fixed despite numerous complaints. The AC wall unit doesn’t work at all, leaving the apartment unbearably cold in the winter months. The "smart" app they offer for controlling the temperature and lighting requests barely works – it's always glitching and only about 20% of the time does it actually do what it’s supposed to. The walls are ridiculously thin. I can hear every single conversation my neighbors have, and sometimes it feels like they’re in the room with me. Not to mention, there's constant noise from the train that shakes the whole building – it’s like living through a mini earthquake every time a train goes by. On top of all that, the parking garage has oily substance leaking all over, and I’ve had to move my car to avoid potential damage. The garage itself is a disaster, with trash littered everywhere that’s been sitting around for weeks, completely ignored by management. The fans in both the kitchen and bathroom don't work, and the whole place gets hot and stuffy really quickly. To make things worse, the neighbors are always smoking, and the smell constantly invades my apartment – even with the windows closed. And don't even get me started on the elevators – they’re almost always out of service, making it incredibly inconvenient for anyone living on higher floors. Honestly, this place is a disaster and I wouldn’t recommend it to anyone. Do yourself a favor and look elsewhere. ...

1/5.0

04/01/2025

Current Resident

I recently moved into this apartment, and I regret it every day. The building itself looks nice from the outside, but that’s where the positives end. First off, the plumbing is a nightmare—frequent water issues, shower leaking from the doors, and low water pressure. The heating and cooling system is just as unreliable, due to an app that barely works half the time, leaving me freezing at night despite the thermostat being set. The noise level is unbearable due to the trains passing by. I can hear everything from my neighbors, and it feels like the walls are paper-thin. The management is also unhelpful and slow to respond to any issues. When I reached out about my problems, they were dismissive and didn’t seem to care. Another major downside is the parking situation. There’s not enough parking spaces for all the tenants, so I often have to park on the street, which feels unsafe at night. I had high hopes, but this apartment has been nothing but disappointment. Save yourself the headache and find somewhere else to live. ...

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Vessel - Bank Street Reviews and Ratings

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174 Bank Street, New London, CT 06320

⭐ RMA Score

🛌 Bedroom

🛁 Bathroom

🎓 Miles to United States Coast Guard Academy

Location Details

Distance to United States Coast Guard Academy

EST. Walk to United States Coast Guard Academy

Est. Bike ride to United States Coast Guard Academy

Est. Drive to United States Coast Guard Academy

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