Caution: Very questionable Practices Regarding Deposits
I had a disappointing experience with this business regarding deposit deductions. They cited charges to my deposit that were unexpected, unjustified, and exceeded the deposit amount. Additionally,
I was informed that being present for the inspection would result in a fine, which seemed unusual (to put it mildly). Following the inspection, charges were added that were not listed in the inspection notes, such as a full painting job for a flat that had been renovated just two years earlier and showed no such issues during the move-out inspection or in the photos I took. When I provided said photo evidence of the flat's condition, the response simply reiterated their claims without addressing the provided documentation. I recommend exercising caution when engaging with this business.
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2.8/5.0
11/11/2019
the 1120 s walnut apt.s abobe the Wylie's paint shop are nice but they charged us $800 for painting and $200 for cleaning upon moving out terrible management. Also charged $10 for 2 lightbulbs. They're in it for the money make sure you have them spell
everything out and get before pics. we cleaned and had 0 damages.
I rented from fall 2018 through summer 2019.
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1.8/5.0
07/31/2019
The apartments above the Subway are absolutely terrible. Their only redeeming quality is location. We had rats and cockroaches upon moving in, lots of structural damage to the building and the apartment itself. Had water come in through the window when
it rained, mold in the bathroom, and poorly functioning appliances. Worst of all, management is very rude and unprofessional.
I rented from fall 2017 through fall 2019.
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1.5/5.0
07/31/2019
They have good locations but they have been the worst management company I can imagine. They do not take care of their properties and they take advantage of their tenants.
I rented from summer 2017 through summer 2019.
3/5.0
02/10/2016
401 S. Woodlawn (the Subway building
Great location. TERRIBLE wifi. Maintenance requests are filled within a day which is great. Laundry machines are $1.50 per load and 80% of the load is left still dirty/wet. Pantry space = utility closet with a shelf
and the cabinets overhead in the kitchen. No counter space if you have a dish rack. Windows and walls to the outside are thin- I can hear the police/firetruck sirens 100% loud and clear. However, walls on the inside are fine. My bed is on the other side of the bathroom and I can hardly even hear the loud music when my roommate showers. Good water pressure and water heating. When I moved in there was a big stain on my carpet even though I was told that the carpets were cleaned. Biggest complaint is the wifi. Some days I can't hold a skype conversation for 5minutes without disconnecting or losing internet. Parking $45/month for a very cramped parking lot that needs repaving. Management is very friendly and quick to respond to calls or emails.
I rented from fall 2015 through summer 2016.
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