CrestwoodRate This Apartment
Beware shady management practices. I wish we would have read other reviews of this place before sending our daughter there to live. It appears the manager has some underhanded deal with the towing company that polices the place. My daughter paid for rent and also paid extra for parking. After her first night, she came out to find a boot on her car and a note saying it would be $60 to remove it. We contacted the manager and proved we had paid for parking. He said he didn\'t care and we would still have to pay the towing company to have it removed. It\'s a real shame that this housing complex is associated with BYU and the church. They should be ashamed to take these students money like this. I hope that BYU will look into this and maybe even remove them from their approved housing list.
I rented from summer 2017 through fall 2017.
Crestwood is has been an awesome place for me to live. I love the location because I\'m a UVU student and my friend/roommate is a BYU student so we are both within a pretty good distance of our schools. Because of that, there are a good mix of UVU and BYU students which helps with the social life by meeting more people. It\'s comfortable, fun, and you should live here!
I rented from fall 2016 through summer 2017.
Crestwood Apartments has probably been one of the best apartment complexes I\'ve been to yet. In the others I\'ve lived in I had a terrible experience. Excessive cleaning checks, old moldy rooms, shared bedroom, no internet, no A/C, bugs/infestations, no parking, outrageous parking prices, creepy social setting, miserable useless management, etc. I\'ve kinda seen it all. Crestwood offers private rooms (decently, I\'d say large, size). The management is always friendly, and responds well to questions or requests for maintenance. The clubhouse is pretty nice, as well as the pool and hot tub setting (though I haven\'t used them yet...). The first week I was here I asked if I could get some electrical sockets replaced and the faucet looked at (seemed like I had low water pressure). Within a week or so the management came out, replaced the sockets, completely fixed the water pressure, and even fixed a pretty bad leak they found under the sink when fixing the water pressure. Anyway, they seem to be really good.
The parking is a semi-bitter, mostly-sweet pro for me. It\'s only $50 a year for parking, and there is always more than enough space to park (at any time of day or night). I just wish there was some covered parking of some sort. It\'s been rough over the winter because my car gets hit so hard by the Utah snow. Other than that, it\'s a great deal. I have no real complaints.
The high speed internet is ace. The heater/AC work great and it\'s so good to have them again!
The complex is in an isolated place on the outskirts of Provo. It\'s perfect for me. I hate being inside Provo more than I have to be for school. I like Orem much better and can get to the mall/gym/restaurants in just a couple of minutes.
When signing up for a contract, Crestwood asks you some questions to find roommates you\'d most likely be compatible with. I can\'t complain. I used it and thought it wasn\'t really going to do anything, but I was put into an apartment with a bodybuilder and quiet roommates (I\'m an extremely avid gym goer and gamer so it\'s awesome for me).
Last thing I\'ll mention is cleaning checks. They are extremely reasonable. I think there\'s only one per semester (I\'ve had 2 and I\'ve been here from Aug 2016 to March 2017 so far. Also they aren\'t extremely nit picky and tell you to do things that aren\'t possible (like my last apartment complex that wanted us to make a 70 year old room look like new, get all dents and scuffs out of the walls and molding).
I have recommended the Crestwood to several people (and was referred here by another friend who loved it) and would recommend to almost everyone!
I rented from summer 2016 through spring 2017.
I have lived at The Crestwood for two terms and I have been very pleased with this apartment situation. I like that there is a vanity in every room. I have loved the storage in the kitchen. I never feel like I don\'t have enough room for my food or kitchenware. Another thing I love about Crestwood is its location. It is separated from the busy, crowded BYU student area, there is a park close by, and it feels as if there is a bit more breathing room here. I would recommend!
I rented from fall 2016 through spring 2017.
Awesome place! Been here for years hope to never leave. I\'ve lived a few places in provo and as far as student housing this is as good as it gets without paying an arm and a leg!
I rented from spring 2013 through summer 2016.
My daughter just moved in. Her room was dirty so we had to clean before we could unpack. The window lock and screen are broken by the front door which I s very concerned about. Her sink is clogged in her room. I called and my daughter turned in her papers for fixing. It's been 10 days and nothing had happened. The manager I spoke with wasn't willing to help at all. I worry about the safety. Very disappointed in this place. Really dirty and I'm sure they collected a cleaning deposit.
I've loved living in the Crestwood! They are very friendly. There is always something going on. The price and location are great. Manager is always easy to work with
I rented from winter 11 through summer 11.
I live in the condos at Crestwood and they are great! Crestwood is a very social apartment complex. There are always activities going on. The apartments are well taken care of and the maintenance is quick and accurate. The management is also friendly and very helpful. I would recommend living at Crestwood!
I rented from fall 10 through winter 11.
I actually lived here from Summer '13 to Spring '14. Reading through the past reviews, I really am shocked that people think so poorly of Crestwood! I loved living there, and only moved because I needed to save some money for school this fall. I thought management was great, cleaning checks were generally really easy (almost ridiculously easy-- one of my roommate's rooms was a mess and she passed with only a little note to clean up the leftover taco salad on her desk :P). There's plenty of parking, and an awesome ward. I made great friends with my roommates and others in the complex and I'll be going back to visit them often. Utilities are a flat rate of $50 which is a little crazy, but I didn't mind too much as the apartment itself was so nice. Personal vanity in each room was an added bonus, along with a gas fireplace in the living room, which is great during the winter.
I rented from summer 10 through spring 11.
This place is a nightmare. The staff are less than worthless. I had black mold growing in my apartment and informed the staff about this as soon as I saw it. After 2 weeks of multiple phone calls and maintenance requests and nothing being done about the problem, I bought an at-home black mold testing kit from the Home Depot and confirmed that it was, in fact, black mold. I took the petri dish that was nearly overflowing with the mold sample into the front office to show them that it was a real problem. They then became angry that I took it upon myself to test for mold and told me they would get around to fixing the problem. I told them I was moving out because they were refusing to fix the problem and renter's law in Provo gave me the right to move out without consequences and they had to return my security deposit in full. A month after I moved out, I received a check for approximately four dollars. The staff took it upon themselves to charge me another months rent and took it from my security deposit even though they had no legal right to do so. I have tried to contact them multiple times and always am given the promise that "someone will get back to [me]" and they never do. Avoid this place at all costs.
I rented from winter 11 through spring 11.