Student Housing and College Apartment Reviews

Moon Apartments

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Distance to campus
0.7 miles
Address
680 N 300 E, Provo, UT
Phone
801-371-6150
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Great place! I\'m still here after three semesters! Life is dandy because I take care of business. Those that write negative reviews didn\'t take care of themselves as much as they should have. Management is relatively new but she is doing an awesome job thusfar. She sends out reminders about cleaning checks at least a week in advance, which is something I always appreciated. (Side note, it astounds me that people complain about having failed cleaning checks with such advanced notice! Even with busy schedules, a little cleaning here and there makes quick progress!) I\'ve only submitted one maintenance request but he came by within the next few hours and took care of it! Can\'t beat location though. I\'m at the south end of campus within 5 minutes. The 5th Ward is the BEST YSA ward EVER!!! I\'ve made so many solid friends and role models here. If I had one complaint it would be the laundry facilities. It sometimes eats quarters but management will always refund us, which is great. There\'s a few washers and dryers for the entire complex, but I\'ve noticed that it is easy to take care of laundry in the morning. Also it can be really annoying when people leave their laundry in the dryers. So in essence I\'ve had a fantastic time here because I\'ve made it that way. I chose to clean up after myself, rather than waiting for the morning of cleaning checks to get stuff done. I chose to pick up my laundry so that others can get theirs done. Do what you\'re supposed to and you\'ll be a golden tenant!

I rented from winter 2016 through winter 2017.

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The only thing good about this apartment is the location. Other than that they are old, small, and way over priced. My room had only one desk for two people. Our dishwasher was broken for 3 months and leaked water onto the floor, everything looks 30+ years old, and they keep half of the 500 dollar deposit ($250) no matter what. why on earth would they need 1000 dollars from each apartment! The managers arent the best, the mantinence guy was pretty helpful. THE PRICE IS GOING UP!!! NOT WORTH IT

I rented from fall 10 through winter 11.

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This is a great college apartment. The location is fantastic-I can be on the south end of campus within 5 minutes of closing the apartment door. And the staff really is terrific. We've had minimal maintenance issues, but when they've come up, maintenance has been prompt and efficient. I love the ward, and the facilities are in good condition. Overall, I've had a great experience in this apartment complex and I'd recommend it to anybody who's looking for a college apartment with great management, a middle-range price, and an awesome location!

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Moon Apartments has been the perfect place for me and my husband to live after getting married. The apartments are nicely furnished and we didn't have to worry about buying all new things as we were moving in. The price is reasonable for a 2 bedroom apartment, a little more expensive because of the location. We really like having flat rate utilities, though, so we don't have to worry about it month to month budgeting. The price difference is worth it to us because my husband is still in school and Moon is only a couple blocks from campus. It is so nice to be able to walk there and not have to worry about the parking. We really like the ward that we are in and have been so happy with the neighbors that we have as well. The landlord and manager are both very helpful and reasonable. The one maintenance issue that we had got resolved within 48 hours and it was just a cabinet door coming loose. There is plenty of parking spots for tenants and we have never had a problem with anyone taking our spot.

We haven't ever had problems with internet, laundry services, noisy neighbors or anything. It has been a perfect, spacious first apartment for us and we're looking forward to using the pool this summer!

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This has been an incredible experience for us. The apartment was very clean and well-kept when we first moved in. It's very roomy and spacious, and even in the third floor we have great natural lighting. Management is great to work with, always positive and extremely responsive to any maintenance requests we've had. While the internet has had its moments, it's been good for the most part. Great place to live, awesome people and atmosphere for a married couple. We'd recommend it to anyone.

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I really liked living here, the apartment was roomy and pretty nice for the most part. There was some mold in the bathroom and our toilet had some trouble flushing but neither were a huge issue. Plenty of storage space in the apartment.

The landlord was new that year and initially she didn't seem great (cleaning checks were pretty intense and she seemed really nit-picky about other things too) but over the year she eased up a lot. She was always very prompt to help us out with problems when we went to her and wasn't ever rude about it.

The internet throughout the year could be spotty but worked well enough. Be sure to get a parking pass early to ensure you have a spot.

I rented August 2012-April 2013

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be careful the sneak into the contract to keep half of your deposit no matter how much you clean the place up when you leave. (250 nr125). Very sneaky and who needs almost $700 to clean the place if nothing is damaged and it is clean.

I rented from fall 11 through fall 11.

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The apartment is what it is. The place served it's purpose and I had a very chill experience.
Management is super cool and cleaning checks were never a hassle. Good location, very comfortable surroundings and the place holds temperature in the winter. My roommates were cool, parking was perfect and proper storage areas made living easy!

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I had a great experience living here at Moon Apartments. I lived here with all of my best friends in the Moon House and it was a blast. Our ward was social and always had activities going one. The manager was really friendly and was always willing to help out when we needed something. Maintenance was fixed quickly. The best part is the location. Walking to class took me no longer than 10 mins. I would recommend Moon Apartments to any of my friends!

I rented from fall 10 through winter 11.

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I have had a great experience at Moon Apartments! The apartments are clean, and you can see management out working on the grounds all the time. This is the fastest maintenance I've ever had too. You report a problem and within the day or the next day it is taken care of. It really is a beautiful and well-kept place to live!

Management works really well to help you with any problems you may be having. For example, I didn't get a new tag on my bike, so it got cut off (after a warning email that I didn't respond to). The managers just spent almost an hour with me to help me find my bike, when it was my own fault it was gone in the first place. That isn't even the first time they've worked with me on problems before! They are very patient and available, which is something I feel like other apartment complexes lack.

I've lived here for a full year and am going to live here another year. Why go anywhere else when I've been treated and taken care of so well?

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