Student Housing and College Apartment Reviews

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Distance to campus
0.7 miles
Address
1565 N University Ave, Provo, UT
Phone
801-374-9090
Overall Rating
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Rating Details

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Close to campus and multiple restaurants and grocery stores. They are terrible about communication when it comes to rent, expenses, and move outs. I moved out mid semester when I got married and I was promised multiple times that I wouldn\'t have to pay utilities once I moved out and that they would put it into their system and every single month without fail they charged me the utilities so I had to waste time and call (when they wouldn\'t answer then I had to go in) and get it fixed. Also they won\'t notify you that your security deposit is ready to pick up unless you call them and ask them. The apartment is decent quality as long as you spend more and get updated apartments.

I rented from winter 2016 through spring 2017.

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The ward is amazing and so are the amenities. Management hosts events often, with food!

I rented from fall 2016 through spring 2017.

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I\'m afraid I have to agree with the other reviews, poor management and customer service. Very little effort on the part of the office staff to communicate with residents, and/or follow through on managerial responsibilities. I would suggest you look elsewhere.

I rented from fall 2016 through spring 2017.

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DO NOT LIVE HERE!!! trying to help people out that have no idea what they are getting themselves into. seriously Glenwood is the biggest joke. the managment is so rude and you could get a way nicer apartment for the same price or cheaper. Nothing works, you pay for internet that doesnt work, parking that sucks ( they dont even have enough parking for all of the residents) you pay about 40 in utlities no matter what even if you dont use the A/C or heater. Everything is so run down you would think for how much your paying they would try and upgrade a little or AT LEAST replace the things arent working in your apartment.. which in my case was almost everything. The only thing that good is the social life thats it.

I rented from fall 2016 through fall 2016.

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Beware of letting your daughter live at Glenwood. Near the end of the winter 2016 semester, 2 young men showed up at my daughter\'s apartment at 6:00a on a Sunday morning to \"clean\". They let themselves in using the door code. My daughter and her roommates heard the noise, walked into the kitchen, undressed right out of bed, and found the 2 guys. The guys said they had to clean the apartment that day.

The contract allows people to enter the apartment to clean at the end of the semester, which we paid $35 for, but it did not say that two young men could enter the apartment of 6 young women at 6a on a weekend, unannounced.

I called the Glenwood office to discuss this the next morning (Monday), but their voicemail was full. It was still full for the next two days. Later that week, I was finally able to leave a voice message, but never heard back. A week later I submitted an email to their website, but have never heard back. It was over a week before the door code was changed.

I rented from fall 2015 through spring 2016.

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Positive: Glenwood is close to campus, very social, has a crazy good maintenance crew. Literally. I sent in a work order and they showed up in 5 minutes. Every time. Lots of parking. Great social scene...you can just walk down the hallway and knock on every door in your ward in seconds.

Negative: Uh...they say you pay $275...but I averaged $345. Add $15 PER MONTH for parking. $10 for internet, somehow $20-30 for utilities EACH (don\'t ask how that happens when we NEVER turn on the heater/AC). And beware: it\'s super old. Beds are on cinderblocks. Mold on the baseboards. Basement is super humid...windows always have moisture on them. Just take that into account. It\'s not terrible, but it\'s a bit of shock at first.

I rented from fall 2015 through winter 2016.

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I stayed in a premium apt, so it was more expensive, but WAY nicer than the standard ones. In the premium you get a nice leather couch, island in the kitchen, all the cabinets are nicer and newer, and the chairs are as well. I think with rent, parking, utilities, and whatever else they charge I was paying like $350/month (shared premium).

This place is pretty nice. The mgmt throws some parties here and there, which were always fun. Cleaning checks were a breeze with my RA. We only needed maintenance done like twice, but they did it within a couple days.

BE AWARE, they (meaning UPE, not Glenwood) tow MERCILESSLY here. If you don\'t have a parking pass, make sure you leave within a few minutes of midnight (1:30 on Friday nights) or you will definitely get booted and robbed of $60. Speaking of parking, they don\'t have enough permits for all the residents, even with the overflow. I had to park at the hotel behind building 4 for like 2 months, but they never booted or towed me.

About a 15-20 minute walk to campus. Close to the stadium and other apt complexes.

Overall, Glenwood is nice, if you get a premium. I would recommend it.

Rented from Fall 2015 to Winter 2016, but it won\'t let me put that in the dropdown boxes.

I rented from fall 2014 through winter 2015.

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The management is poor and the business practices are shady. The apartments are run down. One time my ceiling fan broke and the fan blade flew off and almost hit me in the head. There are a number of hidden charges in the contract. The management lost my roommates rent a number of times. I was working at 4 in the morning and asked for some help because our neighbors were playing very music and yelling profanities at 2 in the morning almost every night, and after they wouldn't stop even when we talked to them 5+ times we asked the management for help and they said they wouldn't do anything about it. I put in a maintenance request a month and a half ago to fix our front door (which will not latch shut, so it will never close) and nothing has happened. Every time I talk to them about anything they just proceed to tell me I am wrong and there is no problem. Also, the internet never really worked and they always blamed us as residents for it. I had an extremely poor experience, do not live here.

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Don't allow yourself to get desperate and sign a contract at Glenwood because it's the whole thing left in the middle of August. Hated it.

I rented from fall 10 through winter 11.

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Glenwood is an absolute joke. They tow you for no reason, charge you for internet that doesnt work, purposely dont post pictures of the inside of their apartments on the internet, give you a plywood bed to sleep on, sell more parking passes than they have parking spots.... and the list goes on. Take my word and please look elsewhere for off campus housing

I rented from fall 10 through winter 11.

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