Student Housing and College Apartment Reviews

Carriage Cove

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Distance to campus
1.2 miles
Address
606 W. 1720 N., Provo, UT
Overall Rating
Quality

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Comments

If you want something fixed you must physically go into the office multiple times before anything is done. I had bees getting into my room (while the window was closed) and the online requests seemed to disappear. It took three office visits over three weeks before someone came and fixed it.

Good laundry facilities and fun activities, but management is where it lacks a little luster.

I rented from fall 2015 through spring 2017.

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I loved living here! The wards are great and social. There is always parking. The only negative would be how strict the cleaning checks are, but I always passed. I didn\'t see a huge problem with it. My roommates didn\'t always pass, but they were always able to get a re-checked.
This complex is sooo social! The clubhouse always has people in it. There\'s a great pool and a year-round CLEAN hot tub. They have a music room and onsite computers to use for studying. There\'s fun apartment wide activities a few times a month. One time we had a luau with a fire dancer!
Overall they are super affordable for being private rooms, and the rooms are a good size, too. I lived in other places and they would charge way more for a smaller room or about the same as Carriage Cove does for the other place\'s shared rooms. On top of that, I actually get a parking spot when I pay for parking. I was charged a lot for a parking pass elsewhere, and I wasn\'t even guaranteed a spot. I actually had a spot here at Carriage Cove.
The only reason I moved was because I got married and I was able to sell my contract fairly easily.

I rented from fall 2015 through winter 2017.

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I rented from fall 2016 through winter 2017.

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I rented from summer 2015 through spring 2017.

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I had a great experience at carriage cove! Management is so nice and the complex is very social.

I rented from spring 2016 through spring 2017.

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This complex is horrible, I worked for them and they want a quota of how much money they\'re willing to raise hell over for cleaning checks, charge up to $60 and it will always be closer to $60. They ran your entire deposit of close to $250, and return with no more then $80 even with a passed cleaning check. They raise rent ever semester just by a few dollars, then charge a $15 communication fee for your room even when you\'re not using it or if it\'s broken. They will charge you if the apartment smells to dusty, I\'m sorry these carpets are EXTREMLY old. DO NOT LIVE HERE. It looks friendly and cozy but they will hit you in the butt with hidden fees and take more then half of your deposit. Not worth it.

I rented from fall 2015 through fall 2016.

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Worst place i have lived as a college student!! Management is awful, cleaning checks are a joke, everything is a joke. They took my deposit from me when i moved out and also charged me $190 because i didn\'t pass my cleaning checks for leaving 4 different cleaning supplies under my bathroom sink! (or thats what they told me) They also charged me $50 for not turning in my parking pass even though i already paid for it to begin with. When i tried talking to them about the check out cleaning check they coincidentally \"lost\" my check in form stating everything that was dirty or wrong when i moved in but of course they said i didn\'t turn it in when i moved in. When i tried to sell my contract to get married they turned down two people for who knows what reason so i ended up paying 3 months worth of rent when i didn\'t even live there. Worst place someone could live.

I rented from summer 2014 through spring 2015.

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If your parents are making you live in BYU-approved housing and you\'re afraid you won\'t have any fun, this is the place for you. I\'ve been able to vape, drink my brews, and have girls over past curfew almost every weekend this semester and management doesn\'t care. Even if your roommate complains, they\'ll threaten to evict you just to make them shut up, and then do nothing. What more could you ask for (other than to not live in BYU approved housing in the first place)? Highly recommended!

I rented from summer 2015 through fall 2015.

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DO NOT LIVE AT CARRIAGE COVE!

Firstly, the Carriage Cove cleaning checks are terrible. I am a clean person and I have no problem with the concept of cleaning checks. The problem is that it doesn\'t matter how well you clean, they will find something or just make something up so that they can charge you to \"clean it.\" The only problem is that large majority of the time, the cleaning lady doesn\'t actually clean anything. It\'s a huge racket and an easy way for her to make some quick cash. It seems that because a large number of tenants know that no matter how well they clean, they\'re going to be charged, they just give up cleaning. Because the cleaning lady doesn\'t actually clean, things get really nasty. Things get touched up on the surface but are ultimately dirty and gross.

In addition to rent, you\'ll be forced to pay for internet service. You do not get to choose your provider. Each tenant is charged $15 per month (Which means you\'re collectively paying $60/month) for mediocre internet. Huge rip off. They will also shut off the internet for every tenant if one of your roommates illegally downloads. I had to live without internet for a week because one of my roommates was downloading movies and tv shows.

At the end of winter semester my roommate and I moved apartments within Carriage Cove. This was done to accommodate Carriage Cove and came at the expense of our time and effort. In return, they didn\'t charge us a \"moving fee\"! What a bargain! NOT. Turns out they moved us into a messy, dirty, gross apartment. By the time I was finally able to get out of my contract and move, the apartment was much cleaner than it had been when we moved in. As a result, Carriage Cove took significant sums from our security deposits for \"cleaning\". Makes sense right?

Carriage Cove also includes an \"Nonrefundable fee per contract\" clause in the contract which amounts to $75. So you can just automatically kiss $75 of your security deposit goodbye. Just because.

In conclusion, Carriage Cove will nickle and dime you every chance they get. They\'re dishonest because they know they can get away with it. Do not live there unless you enjoy being ripped off in a variety of ways.

I rented from fall 2014 through summer 2015.

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The apartments are good size, cheaper rent, fun ward good people, but TONS of unnecessary/OVERPRICED FEES. (overpriced parking, impossible cleaning checks, internet "increase", changing room fees (they do nothing to help), Keep almost all of deposit, laundry fees...ect) If you get home past 12AM, good luck finding parking even if you got a pass. If you'd like an honest opinion of their management, it's awful. I had rare contact or issues with them, but they always seemed annoyed if I had questions, as if I was bothering them. They were disrespectful to myself, roommates, and parents. They gossip and talk through other people rather than coming to you. They try to find ways to prevent helping out a resident if it makes them go out of their way. They are hypocrites when it comes to keeping their own rules. They say "only student and/or institute goers are allowed to live here by law". HALF the ward just works. They denied people wanting to buy my contract 2+ times because people did not meet this standard. And when I confronted them they said, "we were not aware of this." I do NOT recommend this place because of the people you'll have to deal with. ....p.s. the carpets are covered in hair, they "deep clean it" another FEE...still hair.

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