After living here for three years and being dragged through almost any 'slumlord' situation I can imagine I don't know where to begin. I only had a handful of issues the first year but within the last year and a half I have had the following happen: -Dishwasher has broken (three times) -Power outage (roughly seven times, once it was JEA's fault) -Water shutdown/water main break (roughly ten times) -Maintenance left our front door unlocked after completing a request -No window locks were put on any windows and we had someone break in -The water heater pipe burst causing our whole apartment to flood (the first maintenance guy took 20 minutes to get to our apartment, the whole time we had about a gallon gushing out every three to four seconds, and he was absolutely hammered and told us so himself. He called his manager to finish the pipe problem because he was too drunk.) -The management staff had the worst customer service skills I have EVER seen (A notification was recently pinned to each resident's house stating, "Effectively immediately, the staff of Pointe Sienna along with local law enforcement will be enforcing a "NO LOITERING" Policy. What this means is that you are to go from your vehicle to your apartment or from your apartment to your vehicle. If you find the need to be outside you MUST do this on your patio.") -The landscaping was horrible, there is garbage throughout the property and none of the trees or scrubs are trimmed except for around the model apartment area. -Pools are dirty on a constant basis. -Laundry facilities have horrible equipment, either stealing money or not working properly, and the facilities are always dirty (after three years of living here and using them on a weekly basis I have not seen the floor or walls cleaned once). I'll cut my list off here. If there is one thing you can count on, it is having a horrible experience living here. I rented from fall '08 through fall 11. ...